Pablo Kenney

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Recent activity by Pablo Kenney Recent activity Votes
  • Updating your address or payment for the Pie Club

    Your Pie Club shipment goes out once a month, and we want to make sure it lands at the right door with no billing hiccups along the way. Whether you've moved, switched banks, or just need to update...

  • Skipping a month or pausing your membership

    Life gets busy, travel happens, and sometimes your freezer is just full of pie. Pie Club members can skip up to three monthly shipments per calendar year without losing their membership or any of t...

  • Choosing your monthly pie (or letting us pick)

    Every month, your Pie Club shipment starts with a simple question: do you want to choose, or should we? Both paths are genuinely good — and about half our members have landed on "just surprise me" ...

  • How to join the Pie Club

    Joining the Pie Club is as simple as sending us an email. There's no complicated checkout flow — just drop us a line at support@perfectpies.club, tell us you'd like to join, and Millie will send ba...

  • What is the Pie Club?

    The Pie Club is our little way of saying thank you to the people who love pie as much as we do. For $800 a year — or $75 a month if you'd rather spread it out — you get a fresh pie shipped to your ...

  • Gift card problems

    Gift cards from Pablo's are meant to be the easy gift — no guessing the flavor, no worrying about dietary stuff, just "here, go get yourself a pie." When one goes sideways (the email never showed u...

  • I missed a pie from my Party Set

    If you open your Party Set box and count only three minis instead of four, we want to make it right straight away. Just let us know which flavor didn't show up and we'll either ship the missing min...

  • I got the wrong pie — what now?

    If you open your box and find a Pecan staring back at you when you ordered a Chicken Pot Pie, don't worry — we'll make it right. Wrong-item mix-ups are rare, but they do happen, and fixing them is ...

  • How our refund policy works

    If something arrives wrong — damaged in the box, the wrong pie entirely, arrived thawed, or just not up to our usual standard — we'll make it right. You can choose between a full refund back to you...

  • Net-30 invoicing for businesses

    Corporate clients can pay by card at checkout or request net-30 invoicing — meaning you'll receive a formal invoice after your order and have 30 days to pay. Either way, Paul handles the paperwork,...